Shutdown nGeniusONE Server: Difference between revisions

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To reduce the risk of data loss it is recommeded to stop all services before restarting the server.
To reduce the risk of data loss it is recommeded to stop all services before restarting the server.


==   ==
 


== Solution ==
== Solution ==
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=== Linux ===
=== Linux ===


Login to nGeniusONE Server's CLI as root
Login to nGeniusONE Server's CLI as root or Administrator


Change to /opt/NetScout/rtm/bin
Change to /opt/NetScout/rtm/bin:
<pre># cd /opt/NetScout/rtm/bin</pre>


Stop all services
Stop all services:
<pre>./stop</pre>
<pre># ./stop</pre>


Verify that all services have stopped
Verify that all services are stopped:
<pre>./PS</pre>
<pre># ./PS</pre>


Shoud output:
It is normal that the process&nbsp;Xvfb is still running.&nbsp; It&nbsp;is not necessary to kill that process.


To start without rebooting:
To start without rebooting:
<pre>./start</pre>
<pre># ./start</pre>


It could take up to 15' before the WebUI is accessible again.
It could take up to 15' before the WebUI is accessible again.
<span style="background-color:#FFFF00;">Do not stop the server again before the startup process is finished and the WebUI is reachable.</span>
&nbsp;


=== Windows ===
=== Windows ===
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Login with Local Administrator priviledges
Login with Local Administrator priviledges


Open
Run PowerShell as Administrator
 
Move to Netscout\rtm\bin
 
Execute .\stopserv.bat to stop all running services
 
To start without rebooting, run .\start.bat
 
It could take up to 15' before the WebUI is accessible again.
 
&nbsp;

Latest revision as of 10:50, 5 January 2021

Introduction

To reduce the risk of data loss it is recommeded to stop all services before restarting the server.

 

Solution

Linux

Login to nGeniusONE Server's CLI as root or Administrator

Change to /opt/NetScout/rtm/bin:

# cd /opt/NetScout/rtm/bin

Stop all services:

# ./stop

Verify that all services are stopped:

# ./PS

It is normal that the process Xvfb is still running.  It is not necessary to kill that process.

To start without rebooting:

# ./start

It could take up to 15' before the WebUI is accessible again.

Do not stop the server again before the startup process is finished and the WebUI is reachable.

 

Windows

RDP to the nGeniusONE server's desktop

Login with Local Administrator priviledges

Run PowerShell as Administrator

Move to Netscout\rtm\bin

Execute .\stopserv.bat to stop all running services

To start without rebooting, run .\start.bat

It could take up to 15' before the WebUI is accessible again.