How to use the SSL VPN portal: Difference between revisions

From wiki.comcert.com
Jump to navigation Jump to search
No edit summary
No edit summary
 
(9 intermediate revisions by the same user not shown)
Line 2: Line 2:
== Introduction ==
== Introduction ==


We support both Microsoft Windows and Apple OS.
You must apply for a username and password.
 
Before you are able to connect to the extranet, you must apply for a username and password. If software on your computer is outdated or deemed inadequate, access may be refused.


 
 
Line 10: Line 8:
== Solution ==
== Solution ==


=== First time user ===
There is no need to install software on your computer.


If the GlobalProtect agent is already installed, goto the paragraph Returning user.
Open the web browser of your choice and open [https://portal.comcert.com https://portal.comcert.com]
<div>Go to the GlobalProtect Portal (https://portal.comcert.com), login and download the client.</div>
[[File:GlobalProtectPortalInstall.PNG|border|center|800px|-]]


&nbsp;
&nbsp;


After the download has completed, go to your download folder and execute the installer. Accept all the defaults.
[[File:SSLVPN Login.png|border|center|300px|SSLVPN_Login.png]]


When the installation has completed, login to the agent by entering your credentials a second time.
&nbsp;


[[File:GlobalProtectPortalLogin.PNG|border|center|600px|-]]
Type your username and password and click login.


&nbsp;
&nbsp;


When the connection is successfull, you read '''Connected''' in the top left corner of the screen.
[[File:SSLVPN Home.png|border|center|500px|SSLVPN_Home.png]]


If there is any problem connecting to the extranet or&nbsp;online services, check the IP address on the PANGP Virtual Ethernet Adapter and computer's routing table.
&nbsp;


[[File:GlobalProtectPortalConnected.PNG|border|center|600px|-]]
Click on '''Quick Connection''' and select either '''RDP''' to access Windows resources or '''SSH''' to access Linux resources.


&nbsp;
&nbsp;


=== Returning user ===
[[File:SSLVPN QuickConnect.png|border|center|500px|SSLVPN_QuickConnect.png]]


The GlobalProtect agent should be in the system tray.&nbsp; If not, start the agent from the Start Menu > Palo Alto Networks Programm Group.
&nbsp;


To connect, right-click the icon and select '''Connect'''.
In the screen below we've selected '''RDP'''.


&nbsp;
When selecting '''RDP''' you MUST use the drop-down menu '''Security''' and select '''TLS encryption'''.


=== Disconnect ===
Type the name or the IP address of the resource and click '''Launch'''.


To disconnect, richt-click the GlobalConnect&nbsp;icon in the system tray and select '''Disconnect'''.
&nbsp;


[[File:GlobalProtectPortalTrayIcon.PNG|border|center|400px|-]]
[[File:SSLVPN RDP.png|border|center|500px|SSLVPN_RDP.png]]


&nbsp;
&nbsp;

Latest revision as of 20:25, 25 January 2019

Introduction

You must apply for a username and password.

 

Solution

There is no need to install software on your computer.

Open the web browser of your choice and open https://portal.comcert.com

 

SSLVPN_Login.png
SSLVPN_Login.png

 

Type your username and password and click login.

 

SSLVPN_Home.png
SSLVPN_Home.png

 

Click on Quick Connection and select either RDP to access Windows resources or SSH to access Linux resources.

 

SSLVPN_QuickConnect.png
SSLVPN_QuickConnect.png

 

In the screen below we've selected RDP.

When selecting RDP you MUST use the drop-down menu Security and select TLS encryption.

Type the name or the IP address of the resource and click Launch.

 

SSLVPN_RDP.png
SSLVPN_RDP.png