Shutdown nGeniusONE InfiniStream vScout and vStream: Difference between revisions

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== Introduction ==
== Introduction ==


To reduce the risk of data loss, it is imperative that all services on InfiniStream virtual and physical appliances are stopped before shutting down the guest operating system.
To minimize the risk of data loss, it is recommended that all services are stopped before restarting or shutting down the machine.


 
 
Line 8: Line 8:
== Solution ==
== Solution ==


=== Infinistream and vStream ===
=== nGeniusONE server (linux) ===


*Connect to the management interface using an SSH client of your choice  
*Connect to the management interface using an SSH client of your choice  
*Login as root (for default credentials read [[Default_credentials|default credentials]])  
*Login as root (for default credentials read [[Default_credentials|default credentials]])  
*Change to the installation folder /opt/Netscout/rtm/bin/  
*Change to the folder /opt/Netscout/rtm/bin/  
<pre># cd /opt/Netscout/rtm/bin</pre>
<pre># cd /opt/Netscout/rtm/bin</pre>


*Execute the stop script
*Stop all running processes
<pre># ./stopall</pre>
<pre># ./stop</pre>


*Check if all processes are stopped  
*Check if all processes but one are stopped.&nbsp; The process left running should&nbsp;be Xvfb.&nbsp;&nbsp;
<pre># ./PS</pre>
<pre># ./PS</pre>


*Shutdown the server
*Shutdown (h) or reboot (r) the machine
<pre># shutdown -h now</pre>
<pre># shutdown -h now</pre>
*The services will automatically be started after reboot.&nbsp; If you wich to start the services without rebooting, use the follwing command:
<pre># ./start  </pre>
&nbsp;
=== nGeniusONE server (windows) ===
Open a command prompt as Administrator and run the following command to stop all services:
<pre><installation-path>\rtm\bin\stopsrv.bat</pre>
It could take several minutes for all services to stop. Don't be fooled by the return of the command prompt. Instead, open Task Manager to verify if all nGeniusONE related services are stopped.
Open a command prompt as Administrator and run the following command to start all services:
<pre><installation-path>\Netscout\rtm\bin\strtsrv.bat</pre>


&nbsp;
&nbsp;


=== vScout ===
=== InfiniStream, vStream and Flow Collector ===


*Connect to the host&nbsp;using an SSH client of your choice  
*Connect to the management interface&nbsp;using an SSH client of your choice  
*Login as root (for default credentials read&nbsp;[[Default_credentials|default credentials]])  
*Login as root (for default credentials read&nbsp;[[Default_credentials|default credentials]])  
*Change to the installation folder /opt/Netscout/rtm/bin/  
*Change to the folder /opt/Netscout/rtm/bin/  
<pre># cd /opt/Netscout/rtm/bin</pre>
<pre># cd /opt/Netscout/rtm/bin</pre>


*Stop the vScout service
*Stop all running processes
<pre># service vscoutd stop</pre>
<pre># ./stopall</pre>
 
*Check if all processes but one are stopped.&nbsp; The process left running should&nbsp;be Xvfb.&nbsp;&nbsp;
<pre># ./PS</pre>
 
*Shutdown (h) or reboot (r) the guest machine
<pre># shutdown -h now</pre>
 
*The services will automatically be started after reboot.&nbsp; If you wich to start the services without rebooting, use the follwing command:
<pre># ./start  </pre>
 
&nbsp;
 
=== vStream Agent (linux) ===
 
&nbsp;
 
{{#invoke:Message box|ambox |type=content|text=Double check if it is allowed to restart or shutdown the guest operating system! Restarting the services has no effect on the guest OS.}}
 
&nbsp;
 
*Login as a user with root&nbsp;privileges
<pre># isbin</pre>
 
*Stop all running processes
<pre># service vstream stop</pre>
 
*Check if all processes are stopped, these should be no processes left running
<pre># ./PS</pre>
 
*Shutdown (h) or reboot (r) the machine
<pre># shutdown -r now</pre>
 
The services will automatically be started after boot.&nbsp; It could take a while before the services are running (delayed start).&nbsp; Please be patient.&nbsp;&nbsp;


*Shutdown the host &nbsp;  
*To start vstream without rebooting, issue the following command&nbsp;  
<pre># service vstream start  </pre>


&nbsp;
&nbsp;

Latest revision as of 08:49, 6 November 2023

Introduction

To minimize the risk of data loss, it is recommended that all services are stopped before restarting or shutting down the machine.

 

Solution

nGeniusONE server (linux)

  • Connect to the management interface using an SSH client of your choice
  • Login as root (for default credentials read default credentials)
  • Change to the folder /opt/Netscout/rtm/bin/
# cd /opt/Netscout/rtm/bin
  • Stop all running processes
# ./stop
  • Check if all processes but one are stopped.  The process left running should be Xvfb.  
# ./PS
  • Shutdown (h) or reboot (r) the machine
# shutdown -h now
  • The services will automatically be started after reboot.  If you wich to start the services without rebooting, use the follwing command:
# ./start

 

nGeniusONE server (windows)

Open a command prompt as Administrator and run the following command to stop all services: 

<installation-path>\rtm\bin\stopsrv.bat

It could take several minutes for all services to stop. Don't be fooled by the return of the command prompt. Instead, open Task Manager to verify if all nGeniusONE related services are stopped.

Open a command prompt as Administrator and run the following command to start all services: 

<installation-path>\Netscout\rtm\bin\strtsrv.bat

 

InfiniStream, vStream and Flow Collector

  • Connect to the management interface using an SSH client of your choice
  • Login as root (for default credentials read default credentials)
  • Change to the folder /opt/Netscout/rtm/bin/
# cd /opt/Netscout/rtm/bin
  • Stop all running processes
# ./stopall
  • Check if all processes but one are stopped.  The process left running should be Xvfb.  
# ./PS
  • Shutdown (h) or reboot (r) the guest machine
# shutdown -h now
  • The services will automatically be started after reboot.  If you wich to start the services without rebooting, use the follwing command:
# ./start

 

vStream Agent (linux)

 

 

  • Login as a user with root privileges
# isbin
  • Stop all running processes
# service vstream stop
  • Check if all processes are stopped, these should be no processes left running
# ./PS
  • Shutdown (h) or reboot (r) the machine
# shutdown -r now

The services will automatically be started after boot.  It could take a while before the services are running (delayed start).  Please be patient.  

  • To start vstream without rebooting, issue the following command 
# service vstream start

 

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