Shutdown nGeniusONE Server: Difference between revisions
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== Introduction == | == Introduction == | ||
To reduce the risk of data loss it is recommeded to stop all services before restarting the server. | |||
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== Solution == | == Solution == | ||
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=== Linux === | === Linux === | ||
Login to nGeniusONE Server's CLI as root | Login to nGeniusONE Server's CLI as root or Administrator | ||
Change to /opt/NetScout/rtm/bin | Change to /opt/NetScout/rtm/bin: | ||
<pre># cd /opt/NetScout/rtm/bin</pre> | |||
Stop all services | Stop all services: | ||
<pre>./stop</pre> | <pre># ./stop</pre> | ||
Verify that all services | Verify that all services are stopped: | ||
<pre>./PS</pre> | <pre># ./PS</pre> | ||
It is normal that the process Xvfb is still running. It is not necessary to kill that process. | |||
To start without rebooting: | To start without rebooting: | ||
<pre>./start</pre> | <pre># ./start</pre> | ||
It could take up to 15' before the WebUI is accessible again. | It could take up to 15' before the WebUI is accessible again. | ||
<span style="background-color:#FFFF00;">Do not stop the server again before the startup process is finished and the WebUI is reachable.</span> | |||
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=== Windows === | === Windows === | ||
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Login with Local Administrator priviledges | Login with Local Administrator priviledges | ||
Run PowerShell as Administrator | |||
Move to Netscout\rtm\bin | |||
Execute .\stopserv.bat to stop all running services | |||
To start without rebooting, run .\start.bat | |||
It could take up to 15' before the WebUI is accessible again. | |||
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Latest revision as of 10:50, 5 January 2021
Introduction
To reduce the risk of data loss it is recommeded to stop all services before restarting the server.
Solution
Linux
Login to nGeniusONE Server's CLI as root or Administrator
Change to /opt/NetScout/rtm/bin:
# cd /opt/NetScout/rtm/bin
Stop all services:
# ./stop
Verify that all services are stopped:
# ./PS
It is normal that the process Xvfb is still running. It is not necessary to kill that process.
To start without rebooting:
# ./start
It could take up to 15' before the WebUI is accessible again.
Do not stop the server again before the startup process is finished and the WebUI is reachable.
Windows
RDP to the nGeniusONE server's desktop
Login with Local Administrator priviledges
Run PowerShell as Administrator
Move to Netscout\rtm\bin
Execute .\stopserv.bat to stop all running services
To start without rebooting, run .\start.bat
It could take up to 15' before the WebUI is accessible again.