Gracefull shutdown/restart nGeniusPULSE: Difference between revisions

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{{#invoke:Message box|ambox |type=content|text=If nGeniusPULSE is not working as expected, set aside log files first before stopping the services. Valuable information for troubleshooting may be lost after restart/reboot}}
{{#invoke:Message box|ambox |type=content|text=If nGeniusPULSE is not working as expected, [[Creating_logs_for_TAC|create a set of log files]] BEFORE stopping the services. Valuable information for troubleshooting may be lost after restart/reboot.}}


 
 

Latest revision as of 06:58, 19 April 2020

Introduction

 

 

To minimize the chances of data corruption and consequently loss of data, it is required to use the scripts provided for restarting, rebooting or shutting down the virtual of physical appliance.

 

Solution

Script location

You don't have to be root to run these scripts.

  • Using the SSH client of your choice, login as nGPadmin
  • Change to /opt/ngp/appliancetv
$ cd /opt/ngp/appliance

 

Running the script

To restart all services without rebooting the appliance

$ ./ngp-stop-services.sh 

...followed by...

$ ./ngp-start-services.sh

To reboot the appliance

$ ./ngp-stop-services.sh

...wait until all services have been stopped...

$ sudo reboot

To shutdown the appliance

$ ./ngp-stop-services.sh

...wait until all services have been stopped...

$ sudo shutdown -h now

It may take several minutes before the power is cut-off.