How to use the SSL VPN portal: Difference between revisions

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== Solution ==
== Solution ==


=== First time users ===
=== First time user ===
 
If the SSL VPN client is already installed, goto the paragraph Returning user.


Go to the portal website, login and download the client.
Go to the portal website, login and download the client.


[[File:GlobalProtectPortalInstall.PNG|frame|center|800px]]
[[File:GlobalProtectPortalInstall.PNG|frame|center|800px|GlobalProtectPortalInstall.PNG]]


 
 
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When the installation has completed, login to the client by entering your credentials a second time.
When the installation has completed, login to the client by entering your credentials a second time.


[[File:GlobalProtectPortalLogin.PNG|frame|center|800px]]
[[File:GlobalProtectPortalLogin.PNG|frame|center|800px|GlobalProtectPortalLogin.PNG]]


 
 
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If there is any problem connecting to the portal, check the IP address on the PANGP Virtual Ethernet Adapter and computer's routing table.
If there is any problem connecting to the portal, check the IP address on the PANGP Virtual Ethernet Adapter and computer's routing table.


[[File:GlobalProtectPortalConnected.PNG|frame|center|800px]]
[[File:GlobalProtectPortalConnected.PNG|frame|center|800px|GlobalProtectPortalConnected.PNG]]
 
 
 
=== Returning user ===
 
The GlobalProtect client should be in the system tray.  If not, start the client from the Start Menu > Palo Alto Networks Programm Group.
 
To connect, right-click the icon and select '''Connect'''. 
 
To disconnect, richt-click the icon and select '''Disconnect'''.
 
 


 
 

Revision as of 13:07, 8 September 2017

Introduction

Before you can connect to the COMCERT extranet, you must apply for a username and password. If the software on your laptop or computer is outdated, or deemed inadequate, you may still be refuced access.

 

Solution

First time user

If the SSL VPN client is already installed, goto the paragraph Returning user.

Go to the portal website, login and download the client.

GlobalProtectPortalInstall.PNG

 

After the download has completed, go to your download folder and execute the installer. Accept all the defaults.

When the installation has completed, login to the client by entering your credentials a second time.

GlobalProtectPortalLogin.PNG

 

When the connection is successfull, you read Connected in the top left corner of the screen.

If there is any problem connecting to the portal, check the IP address on the PANGP Virtual Ethernet Adapter and computer's routing table.

GlobalProtectPortalConnected.PNG

 

Returning user

The GlobalProtect client should be in the system tray.  If not, start the client from the Start Menu > Palo Alto Networks Programm Group.

To connect, right-click the icon and select Connect

To disconnect, richt-click the icon and select Disconnect.