Shutdown nGeniusONE InfiniStream vScout and vStream

Introduction

To minimize the risk of data loss, it is recommended that all services are stopped before restarting or shutting down the machine. In case of vScout, double check if  it's allowed to restart or shutdown the guest vScout is installed on.

 

Solution

nGeniusONE server

• Connect to the management interface using an SSH client of your choice
• Login as root (for default credentials read default credentials)
• Change to the folder /opt/Netscout/rtm/bin/

# cd /opt/Netscout/rtm/bin

• Stop all running processes

# ./stop

• Check if all processes are stopped; the only process left running should be Xvfb

# ./PS

• Shutdown (h) or reboot (r) the machine

# shutdown -h now

 

Infinistream and vStream

• Connect to the management interface using an SSH client of your choice
• Login as root (for default credentials read default credentials)
• Change to the folder /opt/Netscout/rtm/bin/

# cd /opt/Netscout/rtm/bin

• Execute the stop script

# ./stopall

• Check if all processes are stopped, these should be no processes left running

# ./PS

• Shutdown (h) or reboot (r) the machine

# shutdown -h now

 

vScout

• Connect to the host using an SSH client of your choice
• Login as root (for default credentials read default credentials)
• Change to the folder /opt/Netscout/rtm/bin/

# cd /opt/Netscout/rtm/bin

• Stop the vScout service

# service vscoutd stop

• Shutdown (h) or reboot (r) the guest machine

# shutdown -h now