Shutdown nGeniusONE InfiniStream vScout and vStream

Introduction

To minimize the risk of data loss, it is recommended that all services are stopped before restarting or shutting down the machine.

 

Solution

 

 

nGeniusONE server (linux)

• Connect to the management interface using an SSH client of your choice
• Login as root (for default credentials read default credentials)
• Change to the folder /opt/Netscout/rtm/bin/

# cd /opt/Netscout/rtm/bin

• Stop all running processes

# ./stop

• Check if all processes are stopped; the only process left running should be Xvfb

# ./PS

• Shutdown (h) or reboot (r) the machine

# shutdown -h now

 

nGeniusONE server (windows)

Open a command prompt as Administrator and run the following command to stop all services:

drive:\Netscout\rtm\bin\stopsrv.bat

It could take several minutes to have all nGeniusONE services - including - Apache Server -  to stop.

Don't be fooled by the return of the command prompt. Instead, open Task Manager to verify if all nGeniusONE related services are stopped.

Open a command prompt as Administrator and run the following command to start all services:

drive:\Netscout\rtm\bin\strtsrv.bat

 

Infinistream and vStream

• Connect to the management interface using an SSH client of your choice
• Login as root (for default credentials read default credentials)
• Change to the folder /opt/Netscout/rtm/bin/

# cd /opt/Netscout/rtm/bin

• Execute the stop script

# ./stopall

• Check if all processes are stopped, these should be no processes left running

# ./PS

• Shutdown (h) or reboot (r) the machine

# shutdown -h now

 

vScout

• Connect to the host using an SSH client of your choice
• Login as root (for default credentials read default credentials)
• Change to the folder /opt/Netscout/rtm/bin/

# cd /opt/Netscout/rtm/bin

• Stop the vScout service

# service vscoutd stop

• Shutdown (h) or reboot (r) the guest machine

# shutdown -h now