Upgrade procedure for non Link-Live users: Difference between revisions
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== Solution == | == Solution == | ||
*Download the latest firmware from MyNetscout [https://enterprise.netscout.com/support/downloads/55999/LinkRunner+G2+Smart+Network+Tester here]. Don't unzip; just copy the zip file to the micro SD card provided with the unit | |||
*Power off your LRG2 unit | |||
*Press and hold (at the same time) the volume-up button and the power button on your LRG2 unit | |||
*The LRG2 unit will power on and enter recovery mode | |||
*Use the volume buttons up/down to select “apply update from SD card”, and use the power button to confirm the selection | |||
https://netscout.desk.com/customer/portal/attachments/839586 | |||
*Use the volume buttons up/down to select the LRG2 firmware that you copied to the micro SD card and select upgrade | |||
https://netscout.desk.com/customer/portal/attachments/839587 | |||
*Restart your LRG2 unit. | |||
*After power-up, enter https://netscout.desk.com/customer/portal/attachments/857092 '''Settings > About Tester > CHECK FOR UPDATES''', and check if the version number been updated to the latest version | |||
https://netscout.desk.com/customer/portal/attachments/839588 | |||
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Revision as of 19:05, 8 January 2019
Introduction
If your unit is claimed to Link-Live then we highly recommend following the Firmware Update procedure via Link-Live.
If for any reason your unit is not claimed in Link-Live, then you will need to follow the manual update procedure below.
Solution
- Download the latest firmware from MyNetscout here. Don't unzip; just copy the zip file to the micro SD card provided with the unit
- Power off your LRG2 unit
- Press and hold (at the same time) the volume-up button and the power button on your LRG2 unit
- The LRG2 unit will power on and enter recovery mode
- Use the volume buttons up/down to select “apply update from SD card”, and use the power button to confirm the selection
https://netscout.desk.com/customer/portal/attachments/839586
- Use the volume buttons up/down to select the LRG2 firmware that you copied to the micro SD card and select upgrade
https://netscout.desk.com/customer/portal/attachments/839587
- Restart your LRG2 unit.
- After power-up, enter https://netscout.desk.com/customer/portal/attachments/857092 Settings > About Tester > CHECK FOR UPDATES, and check if the version number been updated to the latest version
https://netscout.desk.com/customer/portal/attachments/839588