Upgrade procedure for non Link-Live users: Difference between revisions

Revision as of 19:14, 8 January 2019

If for any reason your unit is not claimed in Link-Live, then you will need to follow this manual update procedure.

Download the latest firmware from MyNetscout here. Don't unzip; just copy the zip file to the micro SD card provided with the unit
Power off your LRG2 unit
Press and hold (at the same time) the volume-up button and the power button on your LRG2 unit
The LRG2 unit will power on and enter recovery mode
Use the volume buttons up/down to select “apply update from SD card”, and use the power button to confirm the selection

Use the volume buttons up/down to select the LRG2 firmware that you copied to the micro SD card and select upgrade

Restart your LRG2 unit.
After power-up, on the Home screen enter Device Settings >About Tester >CHECK FOR UPDATES, and check if the version number been updated to the latest version

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 == Introduction ==
-If your unit is claimed to Link-Live then we highly recommend&nbsp;following the 'regular' Firmware Update procedure via '''Device Settings'''.&nbsp;<br/> If for any reason your unit is not claimed in Link-Live, then you will need to follow the manual update procedure below.
+&nbsp;
+{{#invoke:Message box|ambox |type=content|text=If your unit is claimed to Link-Live then we highly recommend following the 'regular' Firmware Update procedure via Device Settings.}}
+&nbsp;
+If for any reason your unit is not claimed in Link-Live, then you will need to follow this manual update procedure.
 &nbsp;