Upgrade procedure for non Link-Live users: Difference between revisions

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*Use the volume buttons up/down to select “apply update from SD card”, and use the power button to confirm the selection  
*Use the volume buttons up/down to select “apply update from SD card”, and use the power button to confirm the selection  


[https://netscout.desk.com/customer/portal/attachments/839586 https://netscout.desk.com/customer/portal/attachments/839586]
 


*Use the volume buttons up/down to select the LRG2 firmware that you copied to the micro SD card and select upgrade
[[File:BannerMono.jpeg|border|center|800px|BannerMono.jpeg]]


[https://netscout.desk.com/customer/portal/attachments/839587 https://netscout.desk.com/customer/portal/attachments/839587]
 


*Restart your LRG2 unit.
*Use the volume buttons up/down to select the LRG2 firmware that you copied to the micro SD card and select upgrade
*After power-up, on the Home screen enter  '''Device Settings '''>'''About Tester '''>'''CHECK FOR UPDATES''', and check if the version number been updated to the latest version
 
[https://netscout.desk.com/customer/portal/attachments/839588 https://netscout.desk.com/customer/portal/attachments/839588]


 
 


 
[[File:BannerMono.jpeg|border|center|800px|BannerMono.jpeg]]


 
 


 
*Restart your LRG2 unit.
*After power-up, on the Home screen enter  '''Device Settings '''>'''About Tester '''>'''CHECK FOR UPDATES''', and check if the version number been updated to the latest version


 
 


 
[[File:BannerMono.jpeg|border|center|800px|BannerMono.jpeg]]

Revision as of 19:15, 8 January 2019

Introduction

 

 

If for any reason your unit is not claimed in Link-Live, then you will need to follow this manual update procedure.

 

Solution

  • Download the latest firmware from MyNetscout here. Don't unzip; just copy the zip file to the micro SD card provided with the unit
  • Power off your LRG2 unit
  • Press and hold (at the same time) the volume-up button and the power button on your LRG2 unit
  • The LRG2 unit will power on and enter recovery mode
  • Use the volume buttons up/down to select “apply update from SD card”, and use the power button to confirm the selection

 

BannerMono.jpeg
BannerMono.jpeg

 

  • Use the volume buttons up/down to select the LRG2 firmware that you copied to the micro SD card and select upgrade

 

BannerMono.jpeg
BannerMono.jpeg

 

  • Restart your LRG2 unit.
  • After power-up, on the Home screen enter  Device Settings >About Tester >CHECK FOR UPDATES, and check if the version number been updated to the latest version

 

BannerMono.jpeg
BannerMono.jpeg