Changing the IP address of vSCOUT: Difference between revisions

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== Introduction ==
== Introduction ==


When the IP address of the host where vSCOUT is running on changes, how does this affect vSCOUT and the nGeniusONE server device configuration?
When the IP address of the host where vSCOUT is running on changes, how does this affect vSCOUT and the nGeniusONE server's device configuration?


 
 
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== Solution ==
== Solution ==


Simply reboot the host or restart the vSCOUT process after the change and nGeniusONE Server will change its configuration accordingly.
Simply reboot the host or restart the vSCOUT process after the change and nGeniusONE Server will change configuration accordingly.


Use nstray tool to restart the vSCOUT process. Keep in mind that, although the service may seem to restart quickly, it could take several minutes before the vSCOUT is operational again.
Keep in mind that, although the service may seem to start quickly, it could take several minutes before the vSCOUT result data becomes visible in nGeniusONE.


You may have to adjust the packet forwarding filter in Device Configuration > Devices > Traffic Forwarding to reflect the changed IP address of the host.
Also, you may have to adjust the packet forwarding filter in Device Configuration > Devices > Traffic Forwarding to reflect the changed IP address of the host.

Revision as of 08:23, 1 March 2018

Introduction

When the IP address of the host where vSCOUT is running on changes, how does this affect vSCOUT and the nGeniusONE server's device configuration?

 

Solution

Simply reboot the host or restart the vSCOUT process after the change and nGeniusONE Server will change configuration accordingly.

Keep in mind that, although the service may seem to start quickly, it could take several minutes before the vSCOUT result data becomes visible in nGeniusONE.

Also, you may have to adjust the packet forwarding filter in Device Configuration > Devices > Traffic Forwarding to reflect the changed IP address of the host.