Upgrade procedure for non Link-Live users

Introduction

 

 

If for any reason your unit is not claimed in Link-Live, then you will need to follow this manual update procedure.

 

Solution

• Download the latest firmware from MyNetscout here
• Don't unzip; just copy the zip file to the micro SD card provided with the unit
• Power off your LRG2 unit
• Press and hold (at the same time) the volume-up button and the power button on your LRG2 unit
• The LRG2 unit will power on and enter recovery mode
• Use the volume buttons up/down to select “apply update from SD card”, and use the power button to confirm the selection

 

LRG2RecoveryMode.png

 

• Use the volume buttons up/down to select the LRG2 firmware that you copied to the micro SD card and select upgrade

 

LRG2ManualUpdate.png

 

• Restart your LRG2 unit.
• After power-up, on the Home screen enter  Device Settings >About Tester >CHECK FOR UPDATES, and check if the version number been updated to the latest version

 

LRG2AboutTester.png