Shutdown nGeniusONE Server

Introduction

To reduce the risk of data loss it is recommeded to stop all services before restarting the server.

 

Solution

Linux

Login to nGeniusONE Server's CLI as root

Change to /opt/NetScout/rtm/bin

# cd /opt/NetScout/rtm/bin

Stop all services

# ./stop

Verify that all services have stopped

# ./PS

Shoud output:

To start without rebooting:

# ./start

It could take up to 15' before the WebUI is accessible again.

Windows

RDP to the nGeniusONE server's desktop

Login with Local Administrator priviledges

Open