MAC address reset

From wiki.comcert.com
Revision as of 09:10, 18 October 2017 by Bert (talk | contribs)
Jump to navigation Jump to search

Introduction

When it becomes necessary to assign the existing license to another MAC address, follow this procedure to re-assign the license.

 

Solution

 

 

Login to My AirMagnet at https://airmagnet.netscout.com/my_airmagnet

Click the MAC ADDRESS RESET link and complet the request form.

In most cases the reset is granted immediately. The website suggests to use the Update Tool to reassign the now unassigned license to the new MAC address but this procedure is likely to fail. 

We recommend to use the following procedure:

  • Reboot the laptop or computer to make sure no reminent parts of the AirMagnet software remain in memory.
  • For Wifi Analyzer Pro, go to the folder "C:\Program Files (x86)\AirMagnet Inc\AirMagnet Laptop\"
  • For Survey and Survey Pro, go to the folder "C:\Program Files (x86)\AirMagnet Inc\AirMagnet Surveyor\"
  • For Spectrum XT, go to the folder "C:\Program Files (x86)\AirMagnet Inc\AirMagnet Spectrum XT\"
  • Find the file with the *.lic extension and rename it to *.lic.bak. There should be only one file of this type in the folder.
  • Start the AirMagnet software the usual way. and follow the instructions on the screen.
  • Either activate the software online or download the license file from your My AirMagnet account.

The software is now bound to the new MAC address.