Upgrade procedure for non Link-Live users
Introduction
 | If your unit is claimed to Link-Live then we highly recommend following the 'regular' Firmware Update procedure via Device Settings. |
If for any reason your unit is not claimed in Link-Live, then you will need to follow this manual update procedure.
Solution
- Download the latest firmware from MyNetscout here. Don't unzip; just copy the zip file to the micro SD card provided with the unit
- Power off your LRG2 unit
- Press and hold (at the same time) the volume-up button and the power button on your LRG2 unit
- The LRG2 unit will power on and enter recovery mode
- Use the volume buttons up/down to select “apply update from SD card”, and use the power button to confirm the selection
- Use the volume buttons up/down to select the LRG2 firmware that you copied to the micro SD card and select upgrade
- Restart your LRG2 unit.
- After power-up, on the Home screen enter Device Settings >About Tester >CHECK FOR UPDATES, and check if the version number been updated to the latest version