Shutdown nGeniusONE Server
Introduction
To reduce the risk of data loss it is recommeded to stop all services before restarting the server.
Solution
Linux
Login to nGeniusONE Server's CLI as root
Change to /opt/NetScout/rtm/bin
# cd /opt/NetScout/rtm/bin
Stop all services
# ./stop
Verify that all services have stopped
# ./PS
Shoud output:
To start without rebooting:
# ./start
It could take up to 15' before the WebUI is accessible again.
Windows
RDP to the nGeniusONE server's desktop
Login with Local Administrator priviledges
Run PowerShell as Administrator
Move to Netscout\rtm\bin
Execute .\stopserv.bat to stop all running services
To start without rebooting, run .\start.bat
It could take up to 15' before the WebUI is accessible again.