Changing the hostname of the TVC server

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Introduction

By no means should you attempt to change the hostname of the TVC sever on a TruView all-in-one appliance (TVA) or join this server to a Windows domain.  This is unsupported and voids the maintenance agreement.

Renaming a TVC server affects the communication between SQL Reporting Services and the server. Therefore, before renaming a server, first verify that scheduled and unscheduled reports are successfullyrunning on the server.Once you have renamed a TVC server, take the following steps to make sure that reports will run on the server.

Solution

You must know the sa user password for SQL server and the Windows vuptime user password.

To re-establish reporting on a renamed server:

  • Note the former name of the server and rename the TVC server and restart the machine
  • Stop the Visual Performance Manager Server and Visual UpTime Select Web Application services
  • Open MS SQL Server Management Studio. Connect using the new server name and the "sa"account.
  • Use the master database
  • Execute the following query
select @@servername

The former name of the server is shown

  •  

Execute the following query to update @@servername. Replace <old_name> and <new_name>

sp_dropserver '<old_name>'
GO
sp_addserver '<new_name>', local
GO
  •  

Close SQL Server Management Studio and restart the SQL Server (MSSQLSERVER) service

  •  

Open SQL Server Management Studio and execute the following query

select @@servername

The new name of the server is shown.

To reconfigure the report server:

  • Select Start > Run to open a command prompt and execute the following two commands. 
  • Substitute the proper login, if the default vuptime is not correct
cmd> rsconfig -e -m localhost -s localhost -d ReportServer -a Windows -u<NewMachineName>\vuptime -p<password>

cmd> rsconfig -e -m localhost -s localhost -d ReportServerTempDB -a Windows -u<NewMachineName>\vuptime -p<password>
  • When the process is complete, reboot the server or restart the two services stopped earlier
  • Check thatreports, including scheduled reports, execute properly