Shutdown nGeniusONE Server

Introduction

To reduce the risk of data loss it is recommeded to stop all services before restarting the server.

 

Solution

Linux

Login to nGeniusONE Server's CLI as root or Administrator

Change to /opt/NetScout/rtm/bin:

# cd /opt/NetScout/rtm/bin

Stop all services:

# ./stop

Verify that all services are stopped:

# ./PS

It is normal that the process Xvfb is still running.  It is not necessary to kill that process.

To start without rebooting:

# ./start

It could take up to 15' before the WebUI is accessible again.

Do not stop the server again before the startup process is finished and the WebUI is reachable.

 

Windows

RDP to the nGeniusONE server's desktop

Login with Local Administrator priviledges

Run PowerShell as Administrator

Move to Netscout\rtm\bin

Execute .\stopserv.bat to stop all running services

To start without rebooting, run .\start.bat

It could take up to 15' before the WebUI is accessible again.