Difference between revisions of "Support page"

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(Created page with " <span style="font-family:verdana,geneva,sans-serif;"><span style="font-size:large;">Netscout Enterprise Support</span></span> <span style="font-family:verdana,geneva,sans-se...")
 
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<span style="font-family:verdana,geneva,sans-serif;"><span style="font-size:medium;">General</span></span>
 
<span style="font-family:verdana,geneva,sans-serif;"><span style="font-size:medium;">General</span></span>
  
*<span style="font-family:verdana,geneva,sans-serif;"><span style="font-size:small;">How to open a case with TAC</span></span>  
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*[[How_to_open_a_case_with_TAC|<span style="font-family:verdana,geneva,sans-serif;"><span style="font-size:small;">How to open a case with TAC</span></span>]]
  
 
<span style="font-family:verdana,geneva,sans-serif;"><span style="font-size:medium;">OptiView</span></span>
 
<span style="font-family:verdana,geneva,sans-serif;"><span style="font-size:medium;">OptiView</span></span>

Revision as of 13:06, 15 October 2016

Netscout Enterprise Support

General

OptiView

  • Enable netflow statistics on a Cisco router

TruView prior to version 11

  • User names and passwords (prior to version 11)
  • Collecting log files for support (prior to version 11)
  • Installing security software on TruView Central (prior to version 11)
  • Joining TruView Central to a Microsoft Windows domain (prior to version 11)
  • Shutdown TruView

TruView version 11 and above

  • Upgrading to a new software version
  • Configuring DRAC remote access via the management interface