Support page

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Netscout Enterprise Support

General

  • How to open a case with TAC

OptiView

  • Enable netflow statistics on a Cisco router

TruView prior to version 11

  • User names and passwords (prior to version 11)
  • Collecting log files for support (prior to version 11)
  • Installing security software on TruView Central (prior to version 11)
  • Joining TruView Central to a Microsoft Windows domain (prior to version 11)
  • Shutdown TruView

TruView version 11 and above

  • Upgrading to a new software version
  • Configuring DRAC remote access via the management interface