Difference between revisions of "Upgrading to a new software version"
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== <span style="font-family:verdana,geneva,sans-serif;">Backup</span> == | == <span style="font-family:verdana,geneva,sans-serif;">Backup</span> == | ||
| − | <span style="font-family:verdana,geneva,sans-serif;">Before continuing, make a backup of your configuration. </span> | + | <span style="font-family:verdana,geneva,sans-serif;"><span style="background-color:#FFD700;">Before continuing, make a backup of your configuration</span>. </span> |
== <span style="font-family:verdana,geneva,sans-serif;">Release notes</span> == | == <span style="font-family:verdana,geneva,sans-serif;">Release notes</span> == | ||
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== <span style="font-family:verdana,geneva,sans-serif;">Upgrade</span> == | == <span style="font-family:verdana,geneva,sans-serif;">Upgrade</span> == | ||
| − | <span style="font-family:verdana,geneva,sans-serif;">Select '''Software Upgrade''' from the menu on the left. You mat have to expand the Admin section by clicking on the '''triangle''' to the left. The SOFTWARE VERSION popup will apear, showing the current installed version | + | <span style="font-family:verdana,geneva,sans-serif;">Select '''Software Upgrade''' from the menu on the left. You mat have to expand the Admin section by clicking on the '''triangle''' to the left. The SOFTWARE VERSION popup will apear, showing the current installed version:</span> |
| − | [[File:SoftUpCurrentVersion.gif]] | + | [[File:SoftUpCurrentVersion.gif|RTENOTITLE]] |
| − | <span style="font-family:verdana,geneva,sans-serif;">Click '''Browse''' and point to the *tar.gz file you've downloaded in step one.</span> | + | <span style="font-family:verdana,geneva,sans-serif;">Click '''Browse''' and point to the *.tar.gz file you've downloaded in step one. Read the warning message and press '''Yes''' to continue or '''No''' to terminate the update process:</span> |
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| + | <span style="font-family:verdana,geneva,sans-serif;">[[File:SoftUpWarning.gif]]</span> | ||
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| + | <span style="font-family:verdana,geneva,sans-serif;">Click '''Install''' and witness the upload of the software:</span> | ||
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| + | <span style="font-family:verdana,geneva,sans-serif;">[[File:SoftUpPleaseWait.gif]]</span> | ||
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| + | <span style="font-family:verdana,geneva,sans-serif;">Once the upload is complete, you will be logged out from the portal. You see this message on the portal's welcome page:</span> | ||
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| + | <span style="font-family:verdana,geneva,sans-serif;">[[File:SoftUpInitializing.gif]]</span> | ||
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| + | <span style="font-family:verdana,geneva,sans-serif;">Return after 5 minutes and go back to '''Administration > ADMIN > Software''' Update to see if the software has been installed correctly. <span style="background-color:#FFD700;">It is strongly recommended to immediately make another configuration backup</span>.</span> | ||
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Revision as of 13:08, 16 October 2016
Introduction
This procedure describes the process of upgrading the TruView. You ony need to upgrade the TruView Central (TVC) via the WebUI with a single file. The other components of the TruView system, like the TruView Packet (TVP) and the Truview Flow (TVF), will get their embedded software from the TVC automatically when restarting at the end of the upgrade process. This is true for TruView appliances (TVA) as well as for distributed systems (TVC+TVP+TVF).
Solution
Download
Download the latest software release from the Netscout repository. Contact TAC if needed. You should find a single file with a *.tar.gz extension and the release notes. Download both files (DON'T unzip) and store them in a local file on your computer.
Login
Login to the portal with administrator priviledges and go to the Administration Section by clicking the gear icon in the upper right corner of the screen.
Backup
Before continuing, make a backup of your configuration.
Release notes
Read the release notes carefully to see if your system meets the criteria for immediate upgrade to the desired release. In some rare cases, you may have to upgrade to an intermediate release before you can upgrade to the most recent release. If that's the case, wait for at least one hour between upgrades.
Upgrade
Select Software Upgrade from the menu on the left. You mat have to expand the Admin section by clicking on the triangle to the left. The SOFTWARE VERSION popup will apear, showing the current installed version:
Click Browse and point to the *.tar.gz file you've downloaded in step one. Read the warning message and press Yes to continue or No to terminate the update process:
Click Install and witness the upload of the software:
Once the upload is complete, you will be logged out from the portal. You see this message on the portal's welcome page:
Return after 5 minutes and go back to Administration > ADMIN > Software Update to see if the software has been installed correctly. It is strongly recommended to immediately make another configuration backup.