Activate AirMagnet software options: Difference between revisions
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== Solution == | == Solution == | ||
=== | Do not attempt to change the content of the license files as it will corrupt the license. | ||
Licenses are tied to the MAC address of the OptiView network port. You can only install the license files on the original device. | |||
=== Option 1: you have a backup of the licence files === | |||
Congratulations. In this case the activation is relatively easy. The easiest procedure is to save the license files in their respective folders. | Congratulations. In this case the activation is relatively easy. The easiest procedure is to save the license files in their respective folders. | ||
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| === Option 2: you do not have a backup of the licence files === | ||
You must open a supprt case to obtain a copy of your licence files. | |||
Do not forget to mention the serial number of the OptiView as well as your Mastercare number when opening the case | |||
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Revision as of 12:10, 14 April 2021
Introduction
In case you need to (re-)activate AirMagnet software options on OptiView XG, you will notice that online activation is no longer possible. The server used in that process are no longer available.
Solution
Do not attempt to change the content of the license files as it will corrupt the license.
Licenses are tied to the MAC address of the OptiView network port. You can only install the license files on the original device.
Option 1: you have a backup of the licence files
Congratulations. In this case the activation is relatively easy. The easiest procedure is to save the license files in their respective folders.
WiFi Analyzer
Format of the license file: A1159-XXXXXXXX.lic
Installation path: C:\Program Files (x86)\AirMagnet Inc\AirMagnet Laptop
Spectrum XT:
Format of the license file: B4079-XXXXXXXX.lic
Installation path: C:\Program Files (x86)\AirMagnet Inc\AirMagnet Spectrum XT
Survey Pro:
Format of the license file: A4029-XXXXXXXX.lic
Installation path: C:\Program Files (x86)\AirMagnet Inc\AirMagnet Surveyor
Option 2: you do not have a backup of the licence files
You must open a supprt case to obtain a copy of your licence files.
Do not forget to mention the serial number of the OptiView as well as your Mastercare number when opening the case