Activate AirMagnet software options: Difference between revisions

From wiki.comcert.com
Jump to navigation Jump to search
No edit summary
No edit summary
 
(One intermediate revision by the same user not shown)
Line 16: Line 16:
Congratulations.  In this case the activation is relatively easy.  The easiest procedure is to save the license files in their respective folders.
Congratulations.  In this case the activation is relatively easy.  The easiest procedure is to save the license files in their respective folders.


====   ====
 


==== WiFi Analyzer ====
==== WiFi Analyzer ====
Line 24: Line 24:
Installation path: <code>C:\Program Files (x86)\AirMagnet Inc\AirMagnet Laptop</code>
Installation path: <code>C:\Program Files (x86)\AirMagnet Inc\AirMagnet Laptop</code>


==== &nbsp; ====
&nbsp;


==== Spectrum XT: ====
==== Spectrum XT ====


Format of the license file: B4079-XXXXXXXX.lic
Format of the license file: B4079-XXXXXXXX.lic
Line 32: Line 32:
Installation path: <code>C:\Program Files (x86)\AirMagnet Inc\AirMagnet Spectrum XT</code>
Installation path: <code>C:\Program Files (x86)\AirMagnet Inc\AirMagnet Spectrum XT</code>


==== &nbsp; ====
&nbsp;


==== Survey Pro: ====
==== Survey Pro ====


Format of the license file: A4029-XXXXXXXX.lic
Format of the license file: A4029-XXXXXXXX.lic
Line 47: Line 47:


Do not forget to mention the serial number of the OptiView as well as your Mastercare number when opening the case
Do not forget to mention the serial number of the OptiView as well as your Mastercare number when opening the case
&nbsp;
&nbsp;
&nbsp;
&nbsp;

Latest revision as of 12:19, 14 April 2021

Introduction

In case you need to (re-)activate  AirMagnet software options for OptiView XG, you will notice that online activation is no longer possible.  As a result of the transfer of AirMagent to Netally, the server used in that process is no longer active.  Be aware that AirMagnet software options for OptiView XG cannot be registered/activated with Netally because OptiView XG remains a Netscout product.

 

Solution

Do not attempt to change the content of the license files as it will corrupt the license.

Licenses are tied to the MAC address of the OptiView network port.  You can only install the license files on the original device.

Option 1: you have a backup of the licence files

Congratulations.  In this case the activation is relatively easy.  The easiest procedure is to save the license files in their respective folders.

 

WiFi Analyzer

Format of the license file: A1159-XXXXXXXX.lic

Installation path: C:\Program Files (x86)\AirMagnet Inc\AirMagnet Laptop

 

Spectrum XT

Format of the license file: B4079-XXXXXXXX.lic

Installation path: C:\Program Files (x86)\AirMagnet Inc\AirMagnet Spectrum XT

 

Survey Pro

Format of the license file: A4029-XXXXXXXX.lic

Installation path: C:\Program Files (x86)\AirMagnet Inc\AirMagnet Surveyor

 

Option 2: you do not have a backup of the licence files

In this case, you must open a support case in order to obtain a copy of your licence file(s). 

Do not forget to mention the serial number of the OptiView as well as your Mastercare number when opening the case